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Open every edge-case and error screen, then record review comments and approve each prototype.
Ticks are saved only in this browser. Personas use the password Vaifx@2026; use Demo accounts in the top bar to sign in quickly.
Repeated sign-up with an existing email
Sign up again as anjali@demo.vaifx.in: we offer to link, never reveal the account.
anjali@demo.vaifx.in
Social sign-in matches a password account
Choose Google as Raghav: you are asked to prove the existing account before linking.
raghav@demo.vaifx.in
Unverified patient tries to send a case
Jagdish has not verified his mobile. He is sent to Verify first.
jagdish@demo.vaifx.in
Locked account
Five wrong passwords lock the account for 30 minutes.
amit@demo.vaifx.in
Suspended account with appeal
Clear message and an appeal link.
tushar@demo.vaifx.in
Deleted account
What happens when someone signs in after deletion.
Expired password reset link
The link is older than 1 hour. A new one can be requested.
Signed out after 15 minutes idle
Warning at 14 minutes, then a calm signed-out page.
Signed in on another device
One session per user: the older one ends.
Visitor presses Book while signed out
Choices are kept through sign-in and restored afterwards.
Search with no results
Suggestions, spelling help and a way to ask a person.
Search with an everyday word
Knee pain matches total knee replacement with a notice.
Restricted treatment
Transplants need committee approval: a clear notice before any booking.
New provider with fewer than 3 reviews
Shows New on VAIFX instead of a rating.
Branch not bookable online
Sunrise Coimbatore is listed but not bookable yet.
Suspended provider
The profile is hidden with a neutral note.
Doctor with a lapsed registration
The profile is hidden until the registration is renewed.
Unknown web address
Neutral page for an address we do not know.
Suspended provider portal
Neutral page for a portal that is switched off.
Major outage on the status page
Payments and website down; standby region in use.
Payment failure
A failed card payment: nothing is taken, try again or choose another way.
anjali@demo.vaifx.in
Refund in progress
Early discharge from the recovery resort: partial refund tracker.
satish@demo.vaifx.in
Refund calculator
What you get back by provider type and days before.
Patient data deletion
Delete my account with a cooling-off period and what is kept by law.
gita@demo.vaifx.in
GST number but no PAN
The sign-up form explains that a PAN is needed and how to add it.
Request needs more information
GreenCab Medical Transport must upload clearer permits.
First sign-in with a temporary password
Harbour View Clinic: new password, two-step set-up and terms.
tejas@harbourview.vaifx.in
Staff account locked
Request an unblock from the Vendor Admin.
suresh@sunrise.vaifx.in
Staff blocked or signed in elsewhere
Blocked, replaced session, or outside the allowed location.
deepa@sunrise.vaifx.in
Staff account locked
Ravi entered a wrong password 5 times.
ravi@vaifx.in
Sign-in outside working hours
Some roles may only sign in during their shift.
Page the role cannot open
The attempt is blocked and written to the audit log.
App update required
An old app version must update before it can be used.
Offline
Saved trip documents still work offline.